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Our friendly customer support team are all UK based and are here to answer your questions and offer help using the site, 7 days a week!

Before you get in touch with us, please take a look at our Frequently Asked Questions (FAQ), which answers most questions we receive.

Popular FAQ Topics:

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Feedback from members we've helped in the past.

The site is great and very easy to use. All the people I have encountered are genuine people looking for love - not all dating websites are the same!
Kevin, 16 July 2023
Thank you for your email and great kindness.
Paul, 05 July 2023
I want to let you know that what you are doing is absolutely commendable. And given the number of romance scam, it is good to know that your team is doing due diligence. Well done. I feel safer. I have to tell you that I was very nervous signing up.
Alyce, 12 March 2024